Pre-sale Service
Hardware customization,Software Development, Technical Consultation
![TMS platform support](https://enoss.urovo.com/service/6207cG4nKk.png?x-oss-process=image/format,webp)
![TMS platform support](https://enoss.urovo.com/service/75AnsQYZ.png?x-oss-process=image/format,webp)
TMS platform support
Hardware customization,Software Development, Technical Consultation
![Software docking](https://enoss.urovo.com/service/72PA7Qyj.png?x-oss-process=image/format,webp)
![Software docking](https://enoss.urovo.com/service/76FKdF6Y.png?x-oss-process=image/format,webp)
Software docking
Hardware customization,Software Development, Technical Consultation
![Hardware support](https://enoss.urovo.com/service/87SZSY3i.png?x-oss-process=image/format,webp)
![Hardware support](https://enoss.urovo.com/service/101rpsctA.png?x-oss-process=image/format,webp)
Hardware support
Hardware customization,Software Development, Technical Consultation
![UMS platform support](https://enoss.urovo.com/service/74HnkpjK.png?x-oss-process=image/format,webp)
![UMS platform support](https://enoss.urovo.com/service/802d8QMz.png?x-oss-process=image/format,webp)
UMS platform support
Hardware customization,Software Development, Technical Consultation
After Sales Service
![Repair damages to the partsoccur during normal use. For example: housing, plastics, display, physical keys, triggers, hand strap, battery doors, electronic components.](https://enoss.urovo.com/service/878MNBWH.png?x-oss-process=image/format,webp)
![Repair damages to the partsoccur during normal use. For example: housing, plastics, display, physical keys, triggers, hand strap, battery doors, electronic components.](https://enoss.urovo.com/service/92EDxpC4.png?x-oss-process=image/format,webp)
Repair damages to the partsoccur during normal use. For example: housing, plastics, display, physical keys, triggers, hand strap, battery doors, electronic components.
![Replacement of consumable parts, like batteries, which cannot work normally.](https://enoss.urovo.com/service/121jGtGtG.png?x-oss-process=image/format,webp)
![Replacement of consumable parts, like batteries, which cannot work normally.](https://enoss.urovo.com/service/6502yY6rbM.png?x-oss-process=image/format,webp)
Replacement of consumable parts, like batteries, which cannot work normally.
![Provide assistance for developing and testing of applications.](https://enoss.urovo.com/service/92SZCc8J.png?x-oss-process=image/format,webp)
![Provide assistance for developing and testing of applications.](https://enoss.urovo.com/service/99HFEfHF.png?x-oss-process=image/format,webp)
Provide assistance for developing and testing of applications.
![Necessary operation system upgrading, OS patching and system maintenance](https://enoss.urovo.com/service/84mjWhPd.png?x-oss-process=image/format,webp)
![Necessary operation system upgrading, OS patching and system maintenance](https://enoss.urovo.com/service/89eGMeA8.png?x-oss-process=image/format,webp)
Necessary operation system upgrading, OS patching and system maintenance
![Provide assistance for system integration related to UROVO product.](https://enoss.urovo.com/service/120JsWpbG.png?x-oss-process=image/format,webp)
![Provide assistance for system integration related to UROVO product.](https://enoss.urovo.com/service/6600jKM8c5.png?x-oss-process=image/format,webp)
Provide assistance for system integration related to UROVO product.
UROVO
provides professional, reliable, scalable services for growth to our client and business partner.
Technical Support
UROVO offers a variety of technical support through our global service network.
Issue Positioning & Repairing
![Step 1](https://enoss.urovo.com/service/108ipATPw.jpg?x-oss-process=image/format,webp)
Step 1
UROVO can provide remote telephone and email support globally.
![Step 2](https://enoss.urovo.com/service/68023EFHY2.jpg?x-oss-process=image/format,webp)
Step 2
UROVO can provide the repairing work in Urovo service centers located in different countries.
![](/Public/Home/images/img291.jpg)
Level | Area of work |
Maintenance time (transportation time is not included) |
---|---|---|
Level -1(Normal) | No need to disassemble the device. | 1 working day |
Level - 2 (Critical) | Need to disassemble the device and replace the defective parts. | 2-3 working days |
Level - 3 (Highly Critical) | Need to repair and change components on PCBA | 5-7 working days |
Level | Level -1(Normal) |
Area of work | No need to disassemble the device. |
Maintenance time (transportation time is not included) | 1 working day |
Level | Level - 2 (Critical) |
Area of work | Need to disassemble the device and replace the defective parts. |
Maintenance time (transportation time is not included) | 2-3 working days |
Level | Level - 3 (Highly Critical) |
Area of work | Need to repair and change components on PCBA |
Maintenance time (transportation time is not included) | 5-7 working days |
![](https://enoss.urovo.com/service_banner/63hFXNAt.jpg?x-oss-process=image/format,webp)
Technical Service and Training Support
1.Product user guide & Repair manuals
2.Necessary defection tools
3.Technical training
2.Necessary defection tools
3.Technical training